Beth Gilbraith

Review of FPI Management, Inc.

I have a daughter who lives on the 6th floor of th...

I have a daughter who lives on the 6th floor of the Urban Center property that s on Ash Way in Lynnwood, WA. She has 3 children, 2 of whom live with her. Both of the children that reside with her are under the age of 3. She has lived there less than 8 months and in that time the ONE elevator that is in her unit has been out of service 10 times. (1 was for maintenance.) This is life altering for a single parent who must carry an infant and control a toddle to get them safely up 6 flights of stairs. Grocery shopping is not even a possibility as carrying an infant, controlling a toddler, and packing groceries is impossible. I have spoken with the on-site management personnel each time this life altering nonsense has happened. They have had many excuses, (shocking) but I have finally learned that this property is under contract with ThyssenKrupp and no other company can work on the elevator, regardless of ThyssenKrupp s inability to to look into/FIX the issue for over 3 days at times. So FPI Property Management can you please do something about this, NOW? I m real clear this property has been made accessible for low income and elderly people but it seems to me, my daughter, and my grandchildren that that is not really accurate. My research shows that Otis is a much higher rated elevator maintenance company. I m so sick of this for my FAMILY that it makes me shake with anger. Also note that I won t stop this quest until I see results.