Usually get pretty quick service but the last time...

Usually get pretty quick service but the last time I was there service was horrible. 6 people walked in the after me and all got their mail before me. Instead of apologizing to say we forgot do you manager made up an excuse that they were making my steak fresh. It was 15 minutes from placing my order to receiving my meal. No place that I know of takes 15 minutes to make chopped steak. You're better than that noodles simple apologies go a long way!