Booked for my artists / clients staying from out o...

Booked for my artists / clients staying from out of town. These are important clients with top budget recordings. The hotel had various bug infestations and the rude staff were unapologetic and said, "well, it's gonna happen... what's the problem?"... they also BLAMED my clients for not saying something immediately when they arrived in the room... of course they didn't notice anything because we were so busy the first two days.

Was a real mess; no compensation or refund and clients were forced to pay extra money booking a new hotel the same day to have a insect-free room. Also lost 6 hours of studio time due to hotel negligence.

Beware... the Sheraton brand should be ashamed of the hotel management for allowing such arrogance and ruthless treatment of its guests while having an infestation! DO NOT BOOK; WILL COST YOU MONEY AND POTENTIAL REPUTATION.