Mary Moore

Review of Belterra Casino Resort & Spa

It's a nice getaway for a change and the staff is ...

It's a nice getaway for a change and the staff is pleasingly nice and will respond quickly to ur needs. However it would be nice if the pool was an inside pool and open to attending guests around the clock and during colder months. Also it would be really nice if the disabled guests would be provided a scooter along with a room rental instead of out of pocket pay for the disabled who really needs them. I can't walk very far nor stand very long and really needed one but they told me I would have to pay a required service charge in which I feel was excessive and it so much easier for me to enjoy myself I'd I could've gotten around with a scooter. But the rooms are nice and clean and peaceful.