Chris Wright Review of Capitol Toyota-Lexus Of Chatta...
To the point...I have never met a worse group of c...
To the point...I have never met a worse group of car salesmen in my life. The primary salesperson that was working with me lied to me, saying the the 2014 model year of the car (coming out in 2 months) would be the exact same as the model I was looking at. In actuality, it is substantially different. Also, the "finance head" who was supposed to work with us on price did nothing but play shell games. I could actually see his computer screen as he changed the same 3 inputs 15 times and acted as if he was trying to work on ways to save me money. He refused to print off any document for me to take with me, and he skirted EVERY question that I asked. This includes when I asked, "What's the interest rate on your leases?" His response - "It's the cost of money." Between his ineptness and poor demeanor with clients, I think he is the worst equipped salesman I've met. After 2 1/2 hours I had accomplished very little and decided to just walk out. I did learn one thing for certain - I will never return to nor recommend this dealership to anyone.
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