We stayed here for our anniversary. Disgusted by c...

We stayed here for our anniversary. Disgusted by cleanliness. The events and amenities in the rooms are really great, and we really enjoyed the all-inclusive meals.

Everything was fantastic except the room was not very clean, and we found at least 11 live bugs (including cockroaches) throughout our room during our 2 night stay, and there were 6 mouse/insect traps in plain sight in our room which we thought was quite strange.

Management handled our complaints well, but for the price you pay these rooms should be in much better condition and at the very least no bug infestations. This is especially disgusting considering they are "taking extra precautions" for cleanliness during COVID.