First time staying here. My relaxation time from w...

First time staying here. My relaxation time from work and this is what I find in the room, yellow stain sheets, hairs in the bathroom, yellow stain in the ceiling and not to mention the room smelled like smoke! I asked for non smoking room. Then was sent to 3 different lines to complain about the room. Finally got help and was sent to another area which is upgraded. Seriously any place that thinks it s okay to have yellow stains on the bed is not right!