Howon Yun

Review of Lexus of Richmond Hill

The sales agent was very kind. I was impressed wit...

The sales agent was very kind. I was impressed with her kindness. But, the technician was not good. I complained about transmission noisy sound at shift point. The technician ignored my complaint. He didn't understand the problem well. From now, I don't like to recommend Lexus Rx350 to my friends. Because of my bad experience, I changed the rating to 2 stars.