I paid for Driver License's Translation. and I sel...

I paid for Driver License's Translation. and I select 2 pages. After I paid $98, which is an acceptable rate for me. Then they emailed me "after calculation, your documents took 6 pages, there will be $196 cost of your order, would you like to proceed." First, I don't know how they think translating a Driver's License would take 6 pages. This means I need to show the police officer a book? Second, it's not the customer's responsibility to know how much pages it would take when making an order. Basically customer has no ideas how much would they pay when submitting credit card info. The company could have worked out a better way. Their website looks professional, but the customer services do not say anything polite, not even a "thank you." The agent begins with "You need to....." and then ended the chat immediately. This company is really genius. I am responsible for what I've commented here , the transcripts of chat were also kept.