We have gone there for staycation, but apparently ...

We have gone there for staycation, but apparently the room take up rate is not full but hotel hasn't tried to practice social distancing. We were staying in the room and the very next room were filled with more than 10 people and we couldn't sleep the whole night due to the din that the next room was creating.

Then came the room check in, it was not up to the 5* standard mark. We had waited more than an hour before securing a room. The luggage came only in the late afternoon when we came back after a trip out for fun and food.

The breakfast is also bad. There were no chef at the food station. Hence, only ala carte items that require no food preparation is available.

The swimming pool water was also milky and not clear.

Hence, it is rather disappointing especially when the hitel rstings does not justify with the hotel room pricing.