Really disappointed. The room was very noisy to t...

Really disappointed. The room was very noisy to the hall traffic. When people walked by you could actually see the shadow. When I checked the door it looked like it had been kicked or broken in to. Damaged quite a bit and had just been half fixed. So I was a little fearful of the safety of the room with the door with so much slack. The bathroom and shower have very little room. Not convenient at all. I travel a lot and it's extremely rare that I find a hotel that doesn't have a hot tub/jacuzzi to relax, but of course they do not. After a few hours I was ready to pack up and leave for a more comfortable experience, but, I fell for the prepay in full for a discount con that many hotels have to do to stay in business. I asked if I could check out after the first night and of course NO! No changes,no refunds. A word of advice, when you go to book a room and you see no changes/ no cancellation, they are obviously not concerned with customer satisfaction. Honorable businesses offer a good service or product in return they make money, when the customer is not happy, you should not continue to feed their unhappiness. Despite the "we do the no changes/cancellations to offer a competitive rates". Blah. Blah. It just proves that customer satisfaction is not a primary concern. Booking online can be good or very bad, when you have never stayed with the hotel before. My advice would be go to the hotel ask to see the room, check the cleanliness of the hallways, elevators, check comforters, pillows make sure they are not pancakes. Because you are the customer and if the service offered is not acceptable to you, you should not be expected to continue with your discomfort. Traveling should be enjoyable, if you meet businesses that is careless to your satisfaction of their service, I can guarantee you others have as well. I believe success in business is everyone leaving thrilled. That's just not the case much anymore.