Lewis Sammut

Review of Amari Palm Reef Resort

This was our second visit at the Amari. Location a...

This was our second visit at the Amari. Location and service are great but we found a couple of drawbacks this time that hampered our stay. Firstly our first visit last June we stayed in the lower storey of the vila in the garden wing. Issue we had was the constant pile driving noise throughout the day coming from next door s construction. It was simply uncomfortable trying to have a peaceful time. We thought we would give the Amari another chance and visit the hotel again so I emailed them late last year concerned about the noise. I was assured by them that it had stopped and that construction is at the internal stage. How wrong they were. We arrived 3 weeks ago and experienced a constant bashing of metal next door all day. The construction was nowhere near the internal stage as they stated. We felt deceived in a way and thought they could have been honest prior to us booking. Our room was an upper storey unit in the garden area. The fan above us creaked all the time and made sleeping unbearable. Luckily we had a short stay this time. I found things will only get fixed if someone complains about it. No regular maintenance checks.