chris lorenzo

Review of Univeristy of Phoenix

*** UPDATED*** It has been over a month and a half...

*** UPDATED*** It has been over a month and a half and I m still waiting for my credits to be matriculated. I have been calling, leaving voicemails, and sending emails at least twice a week. Their usual response is they are behind. I understand that credits have to be reviewed but other universities do not take over a month and a half. Financial aid is waiting for my matriculation to process before I can get any financial help. As of Aug 2nd, 2018 my matriculation is still in process. I should have done my research about this university before applying. I have been patient but this is beginning to be unprofessional.

Aug 8, 2018 update

After emailing Ashely, Esmeralda and Jorge. My matriculation has finally been completed. It took 2 business days (not including the weekend) after posting the earlier review and it was amazingly completed. I would add additional stars to my review but I would not change my first impression. Just like the saying goes you can only make a first impression once. Hopefully this was just a rare oversight and no one else is having the same experience as me. Now let s see how long the financial side of the house takes to give me my aid.