Tracey Ward

Review of AIC Insurance Agency

This is the absolute WORST insurance agency. Thei...

This is the absolute WORST insurance agency. Their agent outright lied to me in an e-mail and did not follow insurance laws regarding a claim. How they continue to be in business is beyond me. The agent only cared about her renewal premium and had no sense of integrity, honesty or customer service. The president of the company never called me back when I left a message to complain about my experience. I have never experienced a more unprofessional agency in all my life.