Do not use, check reviews here and on Trust pilot ...

Do not use, check reviews here and on Trust pilot first. I ordered a phone in November'20 for my daughter's Christmas present. Was suppose to be delivered within 10 working days. When it wasn't I contacted them, I received an email stating it was going through checks - I would have thought these checks would have been done before advertising the phone, I waited a further week still didn't received the phone. At that point I read trust pilot reviews (wish I'd done this first) and saw plenty of people had similar experience. I emailed the company and asked for proof they actually had a phone as it seemed they were selling phones they didn't physically have in stock. Although they said they had the phone they couldn't supply me with any proof, I was worried I wouldn't have it in time to give my daughter at Christmas so cancelled the order. A refund was suppose to take 14 days, it is now 10th Feb and I still haven't received. Everytime I contact them they blame Covid and give me a date for when to receive the refund, it never comes and they then send another email with a date further in the future. They are a scam don't use, they take your money and do not give it back. Bad comments left on Facebook get removed.