The Customer service was atrocious. I made an $11,...

The Customer service was atrocious. I made an $11,000.00 reservation the day before only arrive to a "I don't know" and "I'm sorry situation". And in explaining my frustration I was told I'm being demanding. He gave attitudex10 , mikhail that is.. I would not send my dog to stand up at the door much less go there and eat.