Randy Thomas

Review of Royal Honda

Royal Honda doesn't care about their customers at ...

Royal Honda doesn't care about their customers at all. My wife and I went there to purchase a Pilot. I had done my homework and knew what our trade in was worth. They offered us a ridiculously low value for our trade. It was insulting. I told the sales manager that I wasn't looking for the maximum trade value, but that I at least expected a fair trade value. He literally told me to take my business somewhere else. I have never been told by a dealership to take a hike just because I wanted to be treated fairly. I guess if you are not willing to take a beating, Royal isn't the place for you. They could have at least bought me flowers before they tried to screw me.