Not sure why anyone would come here. We got treate...

Not sure why anyone would come here. We got treated badly. None of the staff spoke English which was very unsettling for a large International Hotel. We all got treated with a scowl - believe me we are courteous people and will never speak rudely to anyone.
We were told there was no reservation possible for the afternoon tea. Why would you pay to queue for hours? We rang Langham Hotel and got a table straight away. And the service and food here is excellent. If you are considering coming here, remember you are paying for them to treat you like a second class citizen. Don t do it for rotten service. You deserve better.