Bonnie Koba

Review of MidState Medical Center

Because you have to select at least 1 star to leav...

Because you have to select at least 1 star to leave a comment I rate this one star. But if I had the option it would have received a 0. After 5.5 hours there (1am to 6:30am) with my daughter, and STILL not having seen a doctor, we left to seek professional medical care elsewhere. Clearly, we weren't going to get it there. The nurse, friendly and capable enough, came into the room about 4 times during our wait and 2 of those times were because we buzzed for her. She never offered a pillow or blanket, and never came in to ask how things were going. The floor manager who we called in to inquire about the wait was apologetic enough but couldn't help us either. Her job seems to be going room to room apologizing for the long waits and lack of care. Both explaining it is the practice of midstate to have only one physician on duty through the night, and patients often experience such long waits. When we asked at the beginning how long we could expect to be there Miss friendly and seemingly capable said she couldn't give an estimate. We should ask the doctor ( who we never saw even after 5.5 hours). When talking with the floor supervisor she informed us that MidState made it a policy not to tell patients wait times because, in essence, they were too long and too often patients were not treated within the wait time expected. We went there because it was closest to where we were. We know now that we could have driven to at least 18 other hospitals within a slightly longer drive. My advice - Google first, and choose another place for 'emergency' care.