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Brian Messer

4 years ago

I purchased a 2008 Surburban from Bob Pulte Chevro...

I purchased a 2008 Surburban from Bob Pulte Chevrolet at the end of December, 2019. The 4 wheel drive blew up on February 10, 2020. We received a quote from Jake Sweeney GMC, next door to Bob Pulte, to fix the 4 wheel drive. Jake Sweeney GMC said we needed to replace the front differential assembly, front axle, driveline system, repair a tire (unrelated), and replace all the transmission lines. They quoted over $5,000 to do this work. When I took the Surburban back to Bob Pulte, they did the work for $1,829, and told me replacing the front axle was unnecessary. Point is, Bob Pulte took care of me. Some may look at this negatively. But, I look at it positively. I purchased, as is, a 12 year old Surburban. When it had problems within 60 days of the sale, Bob Pulte did the work for less than half of what any dealership would typically charge. I appreciate that very much.

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