John Doe

Review of Hyatt Regency O'Hare

Very clean, well decorated with a fantastic restau...

Very clean, well decorated with a fantastic restaurant. Didn't interact with the staff much but they all said hello and smiled in passing. One gripe though, I was charged a $250.00 smoking fee when I absolutely did not smoke in my room. Waiting on a resolution... but 10 days for an answer is ridiculous. Other than that, it was a fantastic stay.