Emma Garcia Review of Capitol Toyota-Lexus Of Chatta...
When my check engine light came on in the middle o...
When my check engine light came on in the middle of the cross country road trip, this was my closest dealership. Though I pulled in on one of their busiest service days (they were booked solid with appointments), the service department went out of their way to fit me in and get me back on the road. They did an oil change while waiting for a technician to be free to do a diagnostic check, and then when they figured out the problem, came in and explained it clearly to me. We also asked them to drive it to check out a strange noise, and even though they were busy, they did. When we had to stay overnight in the city, they helped us track down a hotel and a ride there. The technician even stayed late that night to finish fixing the second issue so that we could continue the trip as early as possible the next day. I cannot thank Kevin Sannes in the service department, and the mechanic David enough for going above and beyond in helping me, especially when they had so much else going on.
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