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Bad service, and lies.. avoid this company.

Bad service, and lies.. avoid this company.
Customer services lie, and ignore emails. They say repairs will be completed within 48hrs yet they have had my device for 2 weeks and yet to be repaired.

I sent my iPad (id222190) for repair as was reasonably priced but mainly chose them because they promise to repair within 24-48 hrs.
They have had my device now for 15 days and is still waiting repair.
When I called 21.3.19 I was told by customer service that my device was showing on their system to be shipped back to me on 25.3.19 and should recieve it the next day..... on the 25.3.19 I received an email saying waiting on parts which could take 4-7 days for them to recieve . I emailed a reply to customer service only to be ignored and yet to recieve a reply.
Would give 0 stars if it was an option

Reply to you re response:
You had my device for 2 weeks before you then informed me that you were waiting for parts. It should of been repaired and returned to me in that time.
May I add, another 2 weeks have passed and I am still waiting for my device to be repaired and returned to me.
This company is a joke and I advise everyone to avoid.

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