I had three (3) Storm Tight Windows installed rece...

I had three (3) Storm Tight Windows installed recently. I found the company at a Home Show in Ft Lauderdale. Passed booth, not really looking for windows at the time, but filled in one of those chances to win entries. A few days later, I received a sales call and decided to hear what they had to pitch. The salesperson was very personable, a bit pushy as expected, and, of course, came you must decide to By Now to get the DEAL! Good for TODAY ONLY pitch! For a couple of personal reasons I decided to go for it and ordered three windows for the master bedroom.

I will start with the CONS, end with the PROS, and summarize.

Cons
Took quite a long while (few months) to receive the windows and there was no communication until they were actually ready to schedule. Quick status emails would have been nice.
Prefer workers come with shoe protections or take their shoes off. It was a muddy day out and they had to work both in and outside which tracked mud.
They did not exactly clean up after themselves

When the city inspector came he found the spacing between the nails were not according to the specs described in the paperwork. Therefore, they had to reschedule their installer and another inspection.

Pros
Because the windows are built to spec the amount of time to receive will be more than running into your local store or retailer.
The mess left behind and the muddy shoes situation - mess was a required passing of the vacuum but did find nail outside a window. Commenting just to make note and bring attention to the company to remind their folks.
The shoe thing is a huge issue for me. I prefer anyone, coming into the house, remove their shoes or wear protective covering. Might not bother others.
As for the spacing of nails - my understanding is that the original spacing was to code; the issue for the inspector was that it did not follow what was written on the spec drawn. Technically, they were installed correctly. Still important the specs are followed.
The company responded to the situation and corrected the concern and the inspection passed.
Also, the installers and company inspector were very nice and respectful.
Most important - the personnel I worked with throughout the project were GREAT! They answered all questions, explained the process and were pleasant.

On the Fence - The salesperson used a heat-reading device to show the amount of current heat loss with my windows vs the new windows (sample). Would have been nice if what is used to sell you the product is proven after installation. I have no idea if what I was shown was just a sales tactic or proven true. Companies should back up their statements and claims. What you demonstrate and claim regarding your product in your sales pitch should be the way you end the project. Prove to me that what you demonstrated and claimed is indeed true. Not saying it is not true just no proof.

Now, for the actual windows - they are just so beautiful looking. I chose the casement model. They are big and clear and brings so much outside life inside. They open with ease and comfort, the trim is very nice and makes the house even more attractive.

Due to the few reasons, listing in the Cons is why I rated 4 Stars. If none of those points are an issue for folks then I say consider this a 5 Star :)

I have no in depth comment on pricing because, to me, it is relative. You can afford what you can afford. I would take a wild guess that they are considered on the higher end of the cost scale.
All I can say is I recommend these windows be a consideration on your list to choose from when researching.

Good luck!