Pros: fantastic staff, especially one man named Ju...

Pros: fantastic staff, especially one man named June. Goods kids club and fun pool slides. Bathroom is great, especially the shower. Greeting with a lei is really special. Beach is great with enough chairs. Walk to Paradise cove beach when there, it was beautiful,go early. Room was always cleaned so nicely. Studio was great but thought we would have used the microwave more. The photopass for 99$ is totally worth it if you have more than a couple photos. Premium experience,Luau(VIP), and character dinner buffet were amazing and also worth the cost. Store cast members were all so friendly. Bed was so comfortable, we all fell right to sleep every night. We even met some really friendly people who were staying on the property.

Cons: over priced food, refillable cups are a scam and wish I realized before I bought one for each of us, there is no way to track who is filling up what drinks, could have just brought my own cup which I saw a lot of people doing. Wish there was a spot inside hotel to fill up the 19 dollar cups, especially for at night or early am with coffee/tea. Pools could have been cleaner for a Disney resort. If you have ever been on a Disney cruise you may be a little too spoiled like us and expect more. More chairs needed at the pool or an expansion of pool area somehow. The slope/step in area near the tube in the little kids section needs to be adjusted. Its a liability for you. I fell just walking and either spoke with or witnessed other people falling in that same area. Pictures after luau and character meals are a tad expensive but you get talked in to buying because other wise they just go in the garbage.

I'm super glad we spent 4 days of our vacation here and if they add more pool/outdoor area/things to do we will be back but other than that we feel we had an awesome experience but wouldn't feel the need to go back due to the cost.