rean machine

Review of Volkswagen

Terribly bad service and customer focus.

Terribly bad service and customer focus.

Every year the tires from VW Franklinstr. changed and stored. A new problem every year.
- Hubcaps removed last year, should I pay.
- This year, wheel nuts for alloy rims gone, should I pay.
- Service booklet cannot be found after inspection

According to the handover protocol, nothing was ever put in the trunk. The service couldn't help with inquiries. The customer was to blame. Not normal with the crowd.
I have the inspection carried out by another dealer, the tire has been outsourced! Customer away.