The most disappointing experience I have ever had....

The most disappointing experience I have ever had. Installers at my house until 1.30am, left home unsecured. Cancelled within the grace period, given a constant run around. A complete and utter waste of time. Be prepared to be on hold for up to two hours, this place is a disgrace to customer care. Slick sales, slick installers.......when things don't go their way its disgusting the way in which you are treated. ....4 days later and still no alarm, my current system disabled, 2 small kids and wife at home.........