Joshua Petersen Review of Cheyenne Regional Medical Cent...
Services rendered are average at best. RN did blo...
Services rendered are average at best. RN did blood pressure of 12 yr old with cuff over a large coat which register at 140ish/110ish and said everything looked good. Saw a NP but got billed for out of network attending MD. But the real problem is the incompetent billing department. We verified billing information before leaving, never heard from them, called and asked what we owed and told zero balance, then got a collection call from third party. We called CRMC billing and they claimed to have mailed and called...we never received them. They have our phone numbers and verified accuracy. We've repeatedly asked for current amount due...paid it current...and then magically something for same service appears but gets sent to collection without CRMC notifying us. I wish I could hold their hand for them but not sure that would help. Seems like the billing, and to a greater extent the whole place, is poorly managed and run. Sure there are good people there, but when you don't communicate with me to pay my bill how am I to know. I want to pay my bill whenever I have one. Hopefully a decent organization will buy the group out and Cheyenne will have decent services with CRMC.
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