Melanie Russo

Review of Airbnb

2 DAYS PRIOR TO A FULL HOUSE RENTAL IN DENVER FOR ...

2 DAYS PRIOR TO A FULL HOUSE RENTAL IN DENVER FOR MY SONS WEDDING,THE HOST SENDS AN EMAIL SORRY CANCEL GET A REFUND IN 5-15 DAYS..WE BOOKED FOR AND PAID FOR THIS HOUSE IN JANUARY. WORST CUSTOMER SERVICE WORST EVERYTHING . THIS HAS LEFT US SCRAMBLING TO FIND A SUITABLE REPLACEMENT FOR MY FAMILY. AIRBNB CUSTOMER SERVICE IS ROBOTIC.