Our wrestilng team has stayed at this hotel for th...

Our wrestilng team has stayed at this hotel for the past 10 years for a tournament at the University. This year I have tried to book a block of 10 rooms for athletes and 10 for parents. It seems no one there knows how to book a block of rooms and the manager does not return my calls. I have also been hung up on twice waiting for someone to connect a call to the manager. Needless to say, we are not staying there anymore.