Cookie Cookston

Review of BMW of concord

The sales team was outstanding however my previous...

The sales team was outstanding however my previously turn-in leased vehicle terms were not what was agreed upon. I had requested 15K per year from the finance officer yet only received 12K. This resulted in a payment penalty at lease end. To avoid this happening to you ensure you read the lease terms carefully despite what is agreed upon verbally. Mistakes can happen so Trust but verify. Had the previous finance officer been accurate. I would have rated 5.