My Mom bought a new 2007 Honda Accord at Holmes an...

My Mom bought a new 2007 Honda Accord at Holmes and loved it but I was.driving and an idiot pulled out on me and car was totalled. So Mom found a used 2006 Civic with 70k.We used Holmes for service cause we thought they were the best.Her Civic was wearing tires on inside of tread and we asked Reid (service advisor) to have it checked.Holmes mechanics always said it needed tires and alignment.That was back in 02/2010 when she started taking it there.There was a TSB08-001 on the Civics about upper control arm. on rear being too short in design and camber was negative or tires leaned out causing inside to wear prematurely.Honda had a class action suit filed on this problem that ended May 2014.Mom never got a letter because she was 2nd owner.But in 3 years she had car serviced at Holmes and asked about this problem but nobody ever mentioned it.When confronted about it in 11/2016 after civil suit ended they did offer to pay for control arms and we pay labor.By then I lost faith and went elsewhere and had it done.Holmes should have told us about the TSB and Mom's car would have been fixed free.But she ended up paying $640 for new tires and installation of Control Arms.I can't believe they knew about the TSB.on these tires and nobody ever told us about it in 3 years of going there.I will still buy a Honda vehicle cause I like them but I lost faith in Holmes as being the Best in service.