I orderd a iphone x over 2 weeks ago ive emailed n...

I orderd a iphone x over 2 weeks ago ive emailed numerous time the replays r that they r running behind etcand to wait well still no sign of phone it's a descrase I want the phone or money back ASAP it's meant to be Christmas present 377 paid for it I'm single parent and this is s big chunk of my money gone