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David Wilson

4 years ago

Grounds are fantastic, so is the staff, and the br...

Grounds are fantastic, so is the staff, and the breakfast buffet was really good too. Rooms are large enough and the view was really nice. I paid for the celebration package which included free breakfast and sparkling wine chilled in your room upon arrival. I reminded the staff about this upon check in, but never received my breakfast vouchers or the chilled wine to celebrate my anniversary. That was disappointing, but not as disappointing as the cleanliness of the room. Carpet was not vacuumed, and the bathroom had hairs on the floor and in the shower, you could see where the maid had mopped the floor and mopped around the trash can instead of picking it up. left a lot of dirt in the corner spreading out by about a foot. Just lazy cleaning. The hair though really grossed me out. The other thing I did not like was the $31 parking fee!!! What, that should be included, its a parking lot... And $27 resort fee... I really do not like paying BS fees. Thumbs down to that. On a brighter note the hotel did compensate me 50% off my stay, but i will not be back. Too many other places to stay here.

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