Devin, the front desk manager, presented himself a...

Devin, the front desk manager, presented himself as the manager and then told me he wouldn t talk to me anymore because I was rude. He was laughing at me as I talked to him and members of his team were crowding around to hear the commotion. He told me we could cut our bands off and leave right now because I questioned our bill. Our rate was $179 a night with the 30% grand opening discount. For two nights that amounted to $900 after resort fees and charges that were not disclosed at the time of booking. Oh and I paid in full , just under $400 at time of booking only to be hit with a bill for $454 upon arrival. Of course actual manager, Emilio, isn t here and won t be until tomorrow at 10 am. Never again. Could have gone to the kalahari for less and got so much more.