El Padrino

Review of Pasadena Humane Society & SPCA

I know this facility and its staff are all there f...

I know this facility and its staff are all there for the sake of all animals. For that I will give 3 stars. However, if you call several times and leave messages to different people, should they take a couple of minutes to call you back to inform you that their community services policies have changed. I was there in person, and I was told that there are no more walk-ins, and that I should call to make and appointment for an interview for community service. I did that right away. No answer after several attempts. Left a message. I called once more and was also able to leave a message to another person (I won't mention names). I didn't get a call that day nor the next. I called again on the third day and again after several calls and nobody picking up the line, I left messages again. I left my information on all messages. Nobody called me. Well, on the 4th day I learned from a third party person that they are not accepting any community services individuals at the moment. Well, I think that the person in the main office should had informed of that. That's if the individuals making new policies keep close communication with those working in the front desk.
Should someone had called me after leaving messages? Maybe!