My husband, Truman DHaemers, previously submitted ...

My husband, Truman DHaemers, previously submitted a survey response. I am now submitting my own responses.

The room was clean, but no AC when we arrived. The thermostat was on 3 and we thought this was the highest setting. We later learned that the setting should be on 1, not 3 (turns AC off). The coffee machine never worked. I was too frustrated to report. Would have been nice to have a mirror in the bedroom. When someone is getting ready in the bathroom, other person can get ready in the bedroom (makeup and hair).

Excellent service was provided in the restaurants. The food was quite tasty too. Relaxing dining experiences.

The personnel in the gift shops were helpful and friendly. An excellent selection of clothing and gifts.

I had a facial in the spa. Great experience. Certainly enjoyed spending time in the Serenity Garden too.

I was very disappointed in the afternoon tea. I was surprised that someone, behind the table, was giving each guest a plate with one pastry. I was shocked that guests couldn t make a selection from a tray of pastries. Sorry to say that the personnel, serving the tea, were not customer friendly. Not a pleasant experience. I expect tea time to be an extra special time. I do want to say that the piano players were excellent. The best part of afternoon tea.

There was a group of international students who were employed at the Homestead. These young people were so friendly and hard working. If I had a question, each person would always find the answer. We met young ladies from The Czech Republic and Poland. I would hope that they return next year. I was also impressed by Fenney who was working at the front desk when we checked in on the 27th. We met Don Holley when we were checking out. He was extremely helpful and friendly. One could tell that both of these employees cared about the guests. The van driver, who took us to the Seasonal restaurant on the 27th, was very friendly.