Amanda K

Review of Principal Financial Group

FIrst time I called for help with mis-distributed ...

FIrst time I called for help with mis-distributed payment Principal I talked to two people who said they couldn't do anything about it and were going to double the distribution processing fee because of my employer and Principal's accounting mistake. I was very disappointed to say the least! I called a week later and the first person I talked to was able to get the second fee waived over a chat. The one fee is still a little high and seems unnecessary though.