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Melinda Henderson

3 years ago

Disappointing visit. We tried to use a card to pay...

Disappointing visit. We tried to use a card to pay but were told the readers weren t working. We paid cash after going to an ATM. The next day, we discovered that our card had been charged. Customer service refused to refund the extra charge saying they had no record of the charge despite being provided with clear proof of the charge from our bank. Our bank will not remove the charge as we were not given a receipt for the cash we paid. Total charge for two including parking- $156. Do not use a credit card when visiting the NASCAR Hall of Fame.

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