Worst place so unprofessional can't get ahold of a...

Worst place so unprofessional can't get ahold of anyone who is supposed to be in charge! I have recordings and emails of their mistakes you can't mess with someone's livelihood and think there won't be any reprocussions! Consulting with lawyers on this how do yall take both leg hair of a individual all the way to the thigh then when there needs to be a retest all of a sudden don't have enough hair and I'm sorry but leg hair only grows so fast since yall took it all. It's a automatic admission of guilt. So frustrated with this place!!