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Buying a new car at Alaska Sales and Service has b...

Buying a new car at Alaska Sales and Service has been the best car buying experience I have ever had. I recently purchased a 2014 Acadia after hours of research online, trying to find the perfect all wheel drive vehicle that would accommodate my growing family. Dealing with my salesman, Chris Cook, was a great experience, as he let me develop the deal based on what I wanted to pay. There was no pressure at all, I had a fair price in mind before I even arrived and they were able to make it happen. No haggling, or back and forth between salesman and manager, I simply came in, took the car for a test drive, signed the papers and was out of there within an hour. But the story gets even better! Two weeks later I was in my garage and noticed a substantial oil leak underneath the car. I was concerned, primarily because I live 200 miles from Anchorage, so I took the next day off from work and immediately drove the vehicle to Alaska Sales and Service. By the time I arrived the next morning, the car had 1200 miles on it and a major oil leak in the timing cover. The engine and transmission would need to be removed to repair this oil leak and this did not sit well with me at all. Knowing that I was extremely reluctant to trust a brand new car that would have had the engine removed at 1200 miles, Alaska Sales and Service immediately took action. The general manager got on the phone with GM corporate and supported me, the buyer, in negotiating a rebate that would allow me to trade the car in and to get a brand new car, same model, same price, same deal. What more could I ask for? But they went even further! My salesman, Chris Cook, is driving the new vehicle out to me in Glennallen to deliver it to my doorstep! Can you believe this service! I was having one of the worst days of my life the week before Christmas, and now everything is better, all because of Alaska Sales and Service. I do not believe any other dealership would go to these lengths to satisfy their customers. Trust the guys and gals at Alaska Sales and Service. They really do care about the customer. Thanks for reading.

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