Car Lease Experience 5 stars

Car Lease Experience 5 stars

Car Service Experience - 1st 2 services were complementary 5 stars

WARNING
3rd car service $400 + ( 0 STARS )

Understanding that the dealers make money from servicing the leased vehicles, we were nailed with the typical items plus some.

The SUV operated and drove great. Having the oil changed the 1st 2 times for free, the 3rd time they nail you for $100+ so just go to valvoline for $35 or so.

The service also managed to claim that our alignment was off and failed their test. ($150 ). Mind you it drove straight and tires were perfect WITH ABSOLUTELY NO WEAR and we had no issues with. I Called to confront however noone returned our calls.
Then they threw in a few more items:
- Windshield wipers $15 each
- Cabin air filter $25
GET THIS
They even billed us for our key battery. Another $10+

TOTAL BILL $400 + for a trip we assumed would be an oil change on a SUV we lease.

WE DID CALL AND LEAVE A MESSAGE WITH THE MANAGER WHOM NEVER RETURNED OUR CALL.

WATER UNDER THE BRIDGE BUT POOR HANDLING AND JUST GIVING YOU A HEADS UP for that 3rd service call that they call you repeatedly for to schedule.