Bought a car here. We're happy that we found what ...

Bought a car here. We're happy that we found what we wanted. That said, I think it's reasonable to expect high for car dealership because of the amount of dollar we as customers spend, and I had to minus 2 stars for one reason:

- We didn't receive the car for 6 days. That's fine, as we knew the car was on the way. We were initially told the car would come in 3 days. What was not fine to us was that we didn't get any update about when we'd get a car after 3rd day. We had to call them, but then nobody was able to give any useful info. Finally on 6th day they contacted us and the car was ready. We wish we got a call about the update.

Buying a car is such an investment (at least for me), not knowing the delivery status makes me worried. Esp. not hearing anything after the promised period is definitely concerning. My wife and I had to start thinking about the worst case scenario on the 3rd day (legal action to legitimize canceling the down payment). Customers should understand if there's a delay (esp. under covid-19 where basically all businesses are affected), so I just wish they take it more seriously and try to keep the customers posted about the status.

Also, I don't minus start for this, but we saw some (not a lot) employees not wearing a mask in the building. I understand wearing a mask is not mandated in Georgia under covid-19 pandemic, but I'm just saying I did feel concerned. I regret I didn't bring this up while we're were there (maybe too focused on purchasing).