D Shukis Review of Ketchum
If you run any kind of internet based business or ...
If you run any kind of internet based business or require constant internet connection for your well being, DO NOT move here. They have in building wireless that you are required to use with no hard wired connection and it is provided by some 3rd party company that does not maintain it. There is not enough bandwith for the entire complex or for each building and the internet goes down at all hours of the day sometimes for hours of a time, or it will just constantly lose signal every 10 minutes for hours on end.
We have been complaining for the better part of a year and they have not done anything to fix it. The other thing is due to a contract they have with this 3rd party provider, no one else such as Comcast or Verizon is allowed to provide internet service to the complex. I begged Comcast to give me my own line when they came to do my HD cable, but they insisted they were not allowed. I called their customer service and went all the way to a regional manager who finally admitted per the 3rd party company contract, Comcast is not allowed to service the complex for internet.
I imagine Parkside is trapped in this contract with a sizable monetary buy out and that is why they continue to make us suffer terrible internet connection. It is paid for in our rent each month but we surely do not get a solid connection or good internet service in return. They keep saying they are having it tested and upgraded the equipment, but the service gets worse every single month and there is nothing you can do about it short of moving to another complex that allows you to choose your own internet provider. Unfortunately there aren't many "nice" apartment complexes in this area that don't cost an arm and a leg so they know they can get away with it and refuse to fix the issue.
Other than that it is not a bad place to live. The prices are way too high for this market though. I have lived in Chicago and Atlanta where the cost of living is 2-3X higher than this area, but the rents here are actually higher than either of those cities. You will pay around $1300 a month for a small 2 BR unit. They know there are a lot of transplants due to the Marcellus Shale and they are gouging on rents which are $300-500 well above market value for what this place should really cost. Amenities are nice except for the trash. They have one compactor for the entire complex and it constantly overflows and/or breaks and trash piles up outside of it attracting flies and racoons. Some units are renovated but some are not and still have the 10+ year old appliances and W/D facilities.
Sadly as I mentioned there aren't many other rental options in the area. The places near Southpointe want well over $1500 for a small 1BR and the other nice complex over in Washington has been 100% occupied and on a 5-month waiting list for the last 3 years because their prices are actually reasonable and more in line with the market. People come and go here every 2-3 months. I've had at least 10 different next door neighbors on either side of me in the last 2 years, so I imagine they are renting to a lot of the oil workers in the area and gouging on the rent rates. One other note is the office is closed on weekends so if you have a problem you are pretty much on your own. They do not consider A/C to be an emergency and you will have to wait until the office is open again for them to respond. My A/C went out Friday night and I put in a request with their "emergency maintenance" and no one came out until Monday afternoon. It was 85+ degrees in the unit even with windows open and fans on. This was in the middle of the summer and they simply do not want to have to pay one of their maintenance techs overtime to come deal with weekend problems.
Think about it and check apartment ratings before you rent here. As I said, it is a halfway decent complex, but they get away with a lot because of the lack of other options in the area.

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