Although the part of their system that works, work...

Although the part of their system that works, works well. The BIGGEST problem is it is TOO automated whereas the system controls everything. I made a reservation for 31 days in the Philippines to take advantage of the hosts "long term" rates saving me $700 even though I was only staying 29 days. Because the trip split June/July 2019 by ONE DAY, I could not pay the entire amount for the reservation. I paid $771 for June and the Airbnb SYSTEM would not accept the final days payment until the following month, two days after I leave the Philippines. Because of this the reservation is flagged as unpaid in full, the host could not invoice me for a prepaid rental car, the system blocks email communication between both parties so I had no way to send payment for a rental car and groceries the host was going to stock our room in advance for. I have used airbnb in the past and think overall it is still good way to go, but they NEED to find a way to work within their own system, not hamstring their own peoples abilities to solve customers problems.