Elaine Randle

Review of Grubbs Nissan

When I first arrived there was no one to service m...

When I first arrived there was no one to service me for about 20 mins nor did anyone say we'll help you shortly! My oil change took about 45 mins and the service advisor never kept me informed. I noticed a gentleman whose car was serviced right before me was in and out in less than 30 mins.
To top it all off I did not get my car washed and I wasn't aware of it until after I had left! I was told by Chad, I could come back anytime but it's hard for me to get around due to arthritis in my knees!