C

Celeste Edman

3 years ago

On my way to Portland from Eugene I came down with...

On my way to Portland from Eugene I came down with the flu. We arrived early to our reservation so I could get to bed. The Heathman upgraded our room and got us in a space right away.
My husband left for our event and I stayed behind in the room. I called down to the front desk to see if they could send up some crackers to settle my stomach. The front desk said that they didn't have saltines but that they could toast some bread and make me chicken noodle soup. I said that would be great.
A little while later, room service arrived. I thanked them for the soup and said that I hadn't thought chicken noodle was on the menu.
"It wasn't, but it is now," he said. Then he smiled and told me he hoped I feel better.
This is great service and goes above and beyond. We will be back!

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