R

Ross Gamble

3 years ago

I ordered a phone advertised on their site and my ...

I ordered a phone advertised on their site and my payment went through no bother. However a week later I was still waiting for my phone to be dispatched. When I enquired I was told it was moved to top priority and would be dispatched within 2 days. On day 2 of my new deadline I received an email to say they didn't have the phone I'd ordered and offered alternatives. I asked for a refund but then had to spend an hour or so the following day to get them to begin that process after they repeatedly tried to feed me false promises about when my phone they didn't yet have would be dispatched. Avoid like the plague.

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