Been there a few times for maintenance and some re...

Been there a few times for maintenance and some repairs to my car. While you might be able to get cheaper service for your BMW at some independent shops, in my experience, that comes at a price.

For instance, after trying oil changes at two independent shops, and always having the level of my oil decrease by a bit after a few months, I did the last two ones here and the oil level never fell between intervals.

Another example is when having to change two of my car s components: a rear LED taillight and the coolant pump. Both of these were slightly cheaper at two other independent shops, but their warranties and how fast it could get done were better at Otto s.

Finally, I the service section to be good. If you are waiting people are attentive and offer specialty coffees etc. If you are leaving your car, the shuttle service works well and they are usually very good at letting you know progress on your repairs. You can also call and I have found they are friendly and give you updates when you want them.

Note, my review is based on the service and parts section. I have not bought a car here, so I am not sure about their sales department.