Scott C

Review of DoubleTree by Hilton Bloomingt...

Somebody came walking into my room at 3 am. We tol...

Somebody came walking into my room at 3 am. We told the hotel staff that they booked our room to another customer the next morning and the staff blamed it on us. Told us we weren't supposed to be in that room.. if that's the case, why did they assign us that room 5 days prior? Very unprofessional. Lucky for the random guest, I didn't have my gun with me or he could've been shot. Very bad mistake for the hotel to make, and they handled it very poorly by telling us it was our fault. Not a single apology was given to us. Definitely will not return. My company booked about 60 rooms for the event that we hold there every year. We will make sure that we take our business elsewhere from now on.